TERMS OF SERVICE


Perkins Shuttle Service - Rules and Policies

Thank you for choosing Perkins Shuttle Service. To ensure a safe and enjoyable experience for all passengers, please review the following rules and policies:

  1. Booking and Reservations:

    • All reservations can be made through our official website or by calling our reservation hotline.

    • Please provide accurate and complete information during the booking process.

  2. Payment:

    • Full payment is required at the time of booking.

    • Accepted payment methods include Zelle, Apple Pay, Venmo, Credit Card, Debit Card, and Cash.

  3. Refunds and Cancellations:

    • Refund requests must be submitted according to our Refund Policy.

    • Cancellations made within 2 hours/days] of the scheduled departure time may be subject to a cancellation fee. 10% of the fare

  4. Boarding and Departure:

    • Passengers should arrive at the designated pickup location at least 10 minutes before the scheduled departure time.

    • The shuttle will depart promptly at the scheduled time; late arrivals may result in forfeiture of the ticket without a refund or reassigned to the next available pickup time based on space availability.

  5. Conduct and Behavior:

    • Respectful and courteous behavior is expected from all passengers.

    • No smoking cigarettes or consuming illegal substances are allowed on board.

    • Consumption of alcoholic beverages is allowed on our shuttles.

  6. Seat Belts:

    • Passengers are required to wear seat belts at all times while the vehicle is in motion.

  7. Personal Belongings:

    • Perkins Shuttle Service is not responsible for lost or damaged personal belongings.

    • Please ensure that you take all your belongings with you upon exiting the shuttle.

  8. Pets:

    • Only service animals are allowed on board, provided they meet the necessary requirements.

  9. Feedback and Suggestions:

    • We welcome feedback and suggestions to improve our services. Please contact us at [Your Contact Email/Phone] with any comments.

  10. Compliance with Laws:

    • Passengers must comply with all local, state, and federal laws during the journey.

  11. Driver's Authority:

    • The shuttle driver has the authority to enforce these rules and policies for the safety and comfort of all passengers.

By booking a ride with Perkins Shuttle Service, you agree to adhere to these rules and policies. Failure to comply may result in denial of service or removal from the shuttle without a refund. Thank you for your cooperation, and we look forward to providing you with a pleasant travel experience.

Perkins Shuttle Service Murfreesboro, Tn, 37130 CustomerSupport@PerkinsShuttleService.com 615-200-6439


Refund Policy

At Perkins Shuttle Service, we strive to provide exceptional service and satisfaction to our customers. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

  1. Eligibility for Refund:

    • Refunds are applicable only to purchases made directly through Perkins Shuttle Service.

    • Services eligible for a refund must fall within the scope of our refundable services, as outlined in our Terms of Service.

  2. Refund Requests:

    • All refund requests must be submitted in writing via email to CustomerSupport@PerkinsShuttleService.com.

    • Requests must include the customer's name, contact information, date of purchase, and a detailed explanation of the reason for the refund.

  3. Timeframe for Refund Requests:

    • Refund requests will be accepted up to 5 days from the date of the original purchase.

    • Requests received after this timeframe will not be considered for a refund.

  4. Refund Processing:

    • Once a refund request is received, our team will review the request and respond within 3 days with a decision.

    • Approved refunds will be processed using the original payment method.

  5. Refund Denial:

    • We reserve the right to deny a refund request if it falls outside the specified eligibility criteria or if the services rendered align with our Terms of Service.

    • Refund requests made after the designated timeframe will not be considered.

  6. Contact Information:

    • For any refund-related inquiries, please contact our customer service team at 615-200-6439 or Customer Support@PerkinsShuttleService.com.

Please note that Perkins Shuttle Service reserves the right to update or modify this refund policy at any time. Customers are encouraged to review this policy periodically for any changes.

Thank you for choosing [Perkins Shuttle Service. We appreciate your understanding and cooperation.

Perkins Shuttle Service Murfreesboro, Tn, 37130 CustomerSupport@PerkinsShuttleService.com 615-200-6439

Perkins Shuttle Service - Walk-Up Booking and Cash Payment Policy

At Perkins Shuttle Service, we understand that some passengers may prefer the flexibility of walk-up bookings and cash payments. To ensure a smooth process for both our customers and our team, we have established the following policy:

  1. Walk-Up Booking:

    • Walk-up bookings are welcome and subject to seat availability.

    • Passengers are encouraged to arrive early to secure a seat, as walk-up availability is on a first-come, first-served basis.

  2. Cash Payments:

    • Cash payments are accepted for walk-up bookings.

    • Exact change is appreciated to expedite the boarding process.

  3. Booking Confirmation:

    • Walk-up passengers must provide necessary information for booking, including name and contact details.

    • The booking will be confirmed upon payment and is subject to availability.

  4. Late Arrivals:

    • Walk-up passengers should arrive at least 10minutes] before the scheduled departure time.

    • Late arrivals may result in the forfeiture of the seat, and the shuttle will depart promptly as scheduled.

  5. Refund Policy:

    • Cash payments are non-refundable once the booking is confirmed.

    • Refund requests for exceptional circumstances may be considered at the discretion of Perkins Shuttle Service.

  6. Seating Priority:

    • Passengers who have pre-booked online or by phone will have priority seating.

    • Walk-up passengers will be accommodated on a space-available basis.

  7. Identification:

    • Valid identification may be required for walk-up bookings, especially for airport transfers.

  8. Driver's Discretion:

    • The shuttle driver has the authority to enforce these policies and may refuse service to passengers not in compliance.

By choosing to utilize our walk-up and cash payment option, you agree to adhere to these policies. Perkins Shuttle Service aims to provide convenient and flexible options for all passengers, and we appreciate your cooperation in ensuring a smooth and efficient process.

Thank you for choosing Perkins Shuttle Service.

  • Perkins Shuttle Service Murfreesboro, Tn, 37130 CustomerSupport@PerkinsShuttleService.com 615-200-6439